Notes from the lab
Research-led ideas on user feedback, website clarity, conversion friction, and app experience.
A website migration is not a casual purchase. The visitor is thinking about pages, search rankings, forms, store content and the risk of disrupting a live site. This short UX […]
Read the article ↗Analytics can show where people leave. A focused feedback survey can explain what happened just before they did. At UX Feedback Lab, we use Survey Ninja to place short, context-aware […]
Read the article ↗A good website should not only describe a business. It should help visitors make decisions. When people visit a service website, SaaS page, agency landing page, or eCommerce store, they […]
Read the article ↗Many businesses decide to redesign a website when results start to decline. Leads become weaker, visitors leave important pages, contact forms receive fewer submissions, or customers say the site feels […]
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